Resume
Education
UNIVERSITY OF CONNECTICUT 2016 – 2020
BA / / DIGITAL MEDIA & DESIGN
Graduated summa cum laude from the Honors Program.
Earned a concentration in Web & Interactive Media.
Published Honors Thesis titled “User Research and Real User Problems: Improving the User Experience of Online Shopping.”
BA / / ENGLISH
Graduated summa cum laude.
UNIVERSITY OF RICHMOND Jan 2019
Winter course: Rome, Italy.
UNIVERSITY OF WESTMINSTER Jul 2017
Summer course: London, UK.
Honors & Awards
IBM CIO Design Hero Award 2022
IBM Advanced Digital Video
Content Designer Badge
2022
New England Scholar Award 2020
Aetna Undergraduate Writing in the
Disciplines Honorable Mention
2020
IBM Enterprise Design Thinking
Co-Creator Badge
2019
Babbidge Scholar Award 2018 & 2019
Skills
Adobe Creative Suite / / Figma / / Procreate
Cinema4D / / RedShift / / OBS
Storyboarding / / Event production
Content design / / User research
Enterprise Design Thinking / / Agile
Work Experience
VISUAL DESIGNER / / IBM Aug 2020 – Present
Streamlined the UX of a legacy tool by leading a business process transformation that resulted in a 39% reduction in manual steps and the global expansion of the tool.
Led visual design effort on an internal pricing and costing tool, incorporating UX designs, stakeholder interests, and IBM’s Carbon Design System.
Produces global events hosted by IBM executives for audiences averaging 3,000 people.
Creates 2D and 3D animated videos, which includes conceptualizing vision, facilitating stakeholder ideation, performing content design, storyboarding, and illustrating assets.
Conducts user research, IBM Enterprise Design Thinking activities, and user testing throughout the design process to pinpoint user needs and ensure user-centered design.
Mentors junior designers in visual/multimedia design & navigating the design landscape.
CIO DESIGN INTERN / / IBM May 2019 – Aug 2020
Developed research-based content, UX, and visual design for a resource to help designers work effectively in Agile and a website to guide interns through onboarding.
Created graphics, illustrations, and animated videos for display on IBM social channels and in office spaces.
DESIGN INTERN / / Greenhouse Studios Jan 2019 – Jan 2020
Designed and developed web solutions for virtual reality projects, including an immersive web narrative and a progressive web application in the Vue.js framework.
SENIOR EMAIL MARKETING INTERN / / UConn Foundation Nov 2017 – Apr 2020
Formulated digital engagement strategies encompassing timelines and content for multichannel engagement (email, social, web) to promote sporting/recreational events.
Executed email campaigns by designing emails to accentuate various calls to action, A/B testing variable content to maximize performance, and analyzing email reports to synthesize them into user-friendly content recommendations.
DIGITAL GRAPHIC ARTIST & DEVELOPER / / UConn Comms. Dec 2018 – Feb 2019
Implemented original graphics, illustrations, and JavaScript code to improve the UI/UX of an educational video game.
FREELANCE DESIGNER & Aug 2018 – Jan 2019
MARKETING INTERN / / HPOne May 2018 – Aug 2019
Designed and coded animated HTML5 banner ads featured in Google AdWords slots.
Created Medicare-focused infographics with original content, graphics, and illustrations for content marketing material.
Organized, advertised, and executed events to promote engagement and recruitment.
Involvement & Leadership
CHALLENGE COACH / / Student Service Design Challenge Jan 2023- Jun 2023
Mentored students through their design challenge, teaching them about user research, UX/UI design, multimedia design, and Design Thinking.
DESIGNOPS SUMMIT COHORT FACILITATOR / / Rosenfeld Media Sep 2022
Deepened DesignOps Summit participants’ understanding of conference material by organizing activities and facilitating discussions.
PANEL SPEAKER / / Design at IBM Jul 2022
Shared experience and advice on the design landscape inside and outside IBM.
PODCAST PANELIST / / Digital Media CT Jun 2020
Discussed careers in design and Design Thinking on “Beyond the Tech/IBM” episode.
DESIGN THINKING WORKSHOP FACILITATOR / / Girls Who Code Aug 2019
Lead students through Design Thinking activities to promote rapid ideation, agile methodologies, and creativity.